Join Our Team as a Front Desk Customer Service Professional
Are you passionate about providing compassionate customer service? Our client, a reputable pet memorial service provider in Puchong, Selangor, is seeking a dedicated Front Desk Customer Service professional. This role is perfect for those who wish to support pet owners during their time of need by assisting with end-of-life arrangements for their beloved pets.
About the Role
As a Front Desk Customer Service professional, you will be the first point of contact for clients visiting the facility. Your responsibilities will include explaining service packages, handling billing and cashier duties, and assisting with client registration and daily administrative tasks. This role requires a compassionate and detail-oriented individual who can work independently while being a team player.
Work Schedule
- 6-day work week
- Hours: 9:00 AM to 5:30 PM
- Rest day: Choose one day from Monday to Friday (subject to coordination)
Compensation and Benefits
- Basic salary: RM2,500
- Additional allowances for public holiday or weekday duties
Qualifications
- Proficiency in Mandarin and basic English
- Age: 18-45 years
- Excellent communication skills and customer service awareness
- Attention to detail and a responsible attitude
- Ability to work independently and as part of a team
If you are interested in similar roles, consider exploring our Customer Service Executive cum Admin opportunity in Sri Petaling or the Clinic Admin Executive position in Petaling Jaya.
FAQs
What are the main responsibilities of this role?
The main responsibilities include greeting clients, explaining service packages, handling billing, and assisting with administrative tasks.
What language skills are required?
Candidates should be proficient in Mandarin and have basic English skills.
What is the work schedule like?
The role requires working six days a week from 9:00 AM to 5:30 PM, with one rest day from Monday to Friday.
What is the salary for this position?
The basic salary is RM2,500, with additional allowances for public holiday or weekday duties.
How can I apply for this position?
Interested candidates can apply by contacting Talent Focus for more details and to submit their application.
Ready to make a difference in the lives of pet owners? Join our team and apply today by reaching out to Talent Focus.