Join Our Client as a Retail Supervisor at Penang Waterfront Convention Centre
Are you ready to take the next step in your retail career? Our client, a leading employer in the retail industry, is seeking a dynamic and experienced Retail Supervisor to join their team at the Penang Waterfront Convention Centre. This is a fantastic opportunity to lead a team, manage daily operations, and ensure exceptional customer service.
Why Consider This Role?
As a Retail Supervisor, you will be at the forefront of store management, ensuring smooth operations and high standards. With a competitive starting salary of RM4,500, overtime pay, and profit-sharing incentives, this position offers not only financial rewards but also career growth opportunities.
Key Responsibilities
- Oversee daily store operations and management to ensure seamless functioning.
- Lead, train, and supervise staff to build an efficient team.
- Deliver excellent customer service and handle customer feedback and complaints.
- Achieve sales targets and operational goals to enhance store performance.
- Manage staff scheduling, attendance, and daily work assignments.
- Ensure food and beverage quality and hygiene meet company standards.
- Handle inventory, ordering, and cost control to minimize waste.
- Manage daily cash, sales reports, and related administrative tasks.
- Implement and monitor company SOPs to maintain consistent service quality.
- Communicate effectively with management to continuously improve store operations and profitability.
What We Are Looking For
Our ideal candidate is someone who is passionate about retail management and has at least two years of experience in managing a bubble tea, dessert shop, or similar retail environment. Previous experience as a store manager, assistant manager, supervisor, or team leader is preferred.
Qualifications
- Open to all genders, aged below 50.
- Strong leadership, communication, and team management skills.
- Ability to work independently and solve problems effectively.
- Excellent customer service skills and communication abilities.
- Willingness to work shifts, weekends, and public holidays.
- Basic computer skills and familiarity with POS systems are advantageous.
Benefits
- Competitive salary package.
- Overtime pay and profit-sharing incentives.
- Comprehensive training and career advancement opportunities.
- Stable and friendly work environment.
FAQs About the Retail Supervisor Role
What is the work schedule like?
The role requires working six days a week, with the possibility of arranging off days on any day of the week. Specific working hours will be discussed during the interview.
Is prior experience in retail management necessary?
Yes, candidates should have at least two years of experience in retail management, preferably in a bubble tea or dessert shop setting.
What are the growth opportunities in this role?
Our client offers comprehensive training and development programs, providing excellent opportunities for career advancement within the company.
How does the profit-sharing incentive work?
Details about the profit-sharing incentive will be discussed during the interview process, as it is based on store performance and individual contributions.
What skills are essential for this position?
Strong leadership, communication, and customer service skills are crucial, along with the ability to manage a team and solve problems independently.
Take the Next Step in Your Career
If you are ready to embrace this exciting opportunity and lead a successful retail team, we encourage you to apply now. For more information on how to unlock your future with our client, visit our guide to your next career move here. To explore more job opportunities, check out our page on exciting job opportunities in Singapore here.
Contact Talent Focus today to kickstart your career journey. We look forward to helping you achieve your career goals!
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